Bio Metrics Phone Number

Bob Jerkins posted 3 years ago

I called 1716-843-8521 and it always goes to some voice mail that says guy chan. Is this normal? Should there not be something that says hello this is cbs.

Welcome to the I‑194 Waiver Forum

A discussion forum for any Canadian who has been refused entry to the United States because of a criminal record, a previous overstay, a health-related ground or another reason.

To travel to the U.S. again you need a waiver: you apply on Form I-192, and if it's approved you receive an I-194, usually valid for 1 to 5 years.

How it works today:

Apply and pay online through e-SAFE, then give your fingerprints and photo at a designated e-SAFE port of entry. CBP no longer processes waivers at preclearance locations in Canadian airports.
You'll need RCMP fingerprint results dated within 15 months, court records for every conviction, and a personal statement.
The filing fee is US$1,100 (USCIS fee schedule, October 2026).
CBP quotes 90–120 days after biometrics; members here often report much longer. See the timelines threads.

Last checked against CBP and USCIS: November 2026.

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