E-safe down?

Michelle (trusted member) Trusted posted

I am trying to log in to E-safe today, and I am directed to the Login.gov screen that says The page you were looking for doesn't exist? Anyone else having this problem? I also tried from my phone, and another computer that I do not use for E-safe.

J Rogers (trusted member) Trusted

If you log in to esafe using Microsoft Edge I find it never works. I have to use Chrome.

J Rogers (trusted member) Trusted

Ok I went and it told me the same thing. Type in Login.gov and it takes you to the proper place.

Michelle (trusted member) Trusted

John, thanks, this helped.

Michelle (trusted member) Trusted

Still down for maintenance....

Michelle (trusted member) Trusted

Has anyone been able to access their file in E-safe the past 24 hours? I have clients who received the waiver notice email, but we cannot open the file. I can log in and receive the one time log in code, but then it says down for maintenance. I am wondering if this is due to that big computer virus outbreak in recent days.

J Rogers (trusted member) Trusted

@Michelle I have downloaded 6 waivers today, the last one right now. (343 EST)

5 year Waiver

Documents Shared With You
ARO Decision
Please review the documents
Status History (5)
7/19/2024, 02:31 PM EDT : Status changed to Completed
1/26/2024, 09:00 AM EST : Status changed to Submitted to ARO
1/5/2024, 01:24 PM EST : Status changed to Paid
1/5/2024, 01:23 PM EST : Status changed to Signed
1/2/2024, 02:51 PM EST : Application Created

Michelle (trusted member) Trusted

Hi John,
Okay, I don't know why you can get in and I can't..I even had a client try and they cannot get in. So not my computer...I might call you to see what you are doing different. Thanks!

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No email, no registration. Pick a name and a password, write them down, and use the same pair every time. Forgot your password?