My e-safe account got locked

Johanne123 posted

Somebody can tell me what to do, on August 2024 I received a email from US custom for my waiver application, the thing is I try to get my paper my self in staid of contacting my representative . Neither me or him are able to log in in my account . Is there somebody know what I should do please

J Rogers (trusted member) Trusted

They should know what to do, I assume they are experts? Which company is it? When you hire someone they should be taking care of this for you.

J Rogers (trusted member) Trusted

Also, the waiver is obviously not in your eSAFE anyways now. Was the account migrated? Again, your rep/expert needed to migrate the account. Now you need to get a "copy of the decision".

This is why people, if you hire someone, they should be an EXPERT in what they do, Otherwise, why pay them?

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No email, no registration. Pick a name and a password, write them down, and use the same pair every time. Forgot your password?