Michelle has a funny story but let me clarify something about refunds. I cannot respond to a certain person directly due to the cease and desist notice that we issued. Nor do I entertain irrelevant questions that have no bearing on the success of what we do. The following reply is for Michelle since this is her room.
The person comes in and we further explain why they MAY qualify for a September Letter. They get charged a modest fee (depending on the case) and we prepare the packet to show why they may not need a waiver. The client goes to the border to submit in the normal fashion. The decision will either be a waiver or a September Letter since we rarely get denials. The modest fee quote is if we are 50% sure that they will get it. If they get it then it is a win win situation for both.
1st scenario: If they only get a waiver, then their next case is done by us for free. Then this particular conviction is temporarily crossed off the list of offences that may qualify for the September Letter. If they push for the 100% guarantee, then they will pay double the fee and they could get a $4000 refund and essentially a free waiver if their case comes back as a waiver only. I do not like doing the 100% guarantee on cases where we are only 50% sure but will do so if pushed. So far, we have not ever had to give a refund on a September Letter case. The bonus for us is that if they get a September Letter in this case, then they got it at a modest price, and we can now add their offence to the list in the 2nd scenario. Hence this means that the next person that calls with the same exact offence will automatically get the higher price.
We have a special case where a gentleman is receiving 10 years of free waiver prep since he did not get the September Letter as part of the special agreement that we have with him. In exchange, he is very well known in BC and Alberta and sends us dozens of clients throughout the year.
2nd Scenario: If it is a case where we know it will be a 100% approval, then we offer the 100% guarantee upfront. They usually go for this and then they get their September Letter since we have established a list of complex offences where have obtained these letters before. Hence it allows for easy phone screening. Crimes like D.U.I and Simple Assault do not require waivers, anyway, so are not included in the September Letter package. Now we did get one for Cocaine Possession once, but this case is a fluke and is definitely not the norm.
So, do people always get a September Letter? The answer is no but we have enough fair compensation in place for people that is satisfactory to both parties.
We have also gotten people cleared locally at a port of entry since the guards did not even send the packet off. This is an immediate win for us since the guards do have the local power to perform this task if needed. The guard does not issue an actual letter but simply clears the person in the system IF THEY QUALIFY. We have established an exceptionally good working relationship with the guards at 3 certain borders and they are remarkably familiar with us in a positive way and the work that we do. This is also one of our main reasons for opposing ESAFE.
Also note that we do these September Letter cases mostly for people in BC that get referred to us by trusted sources in BC or that I come across while at select networking functions. They come to one of our 3 BC locations after I have verified that they are a valid client and have the funds to pay. It is easy for us since the Surrey and East Van community is extremely tight knit. They also have their own legal recourse through the various courts if needed but these are not the kind of people that will take you to court if they feel that they have been ripped off since they will handle the matter themselves. Obviously, we have never had this issue since people that know me well know that I am bluntly honest with them in general.
Hence this is why we really do not offer this service to anyone outside of BC and Alberta.
Another note is that it is getting really old repeatedly having Ontario Discount Waiver Companies constantly refering to our corporate box. Seems like a strange kind of fetish to me since common sense dictates that we could not stay in business if we only had a box. The real deal is that they cannot figure out how we operate and the curiosity is eating them alive. We purposely do this since it is none of their business.
I also will stand by what I said earlier when I said that we do not give out our locations until I have screened you for security and mental health reasons. Anyone that lives in Surrey BC will know exactly what I am talking about. We have other tenants in our buildings, and I will absolutely not jeopardize their safety by having unknown people just drop in that have not been screened. It is my choice and I do not intend on changing it.
The people that use us are fully aware of where we are and know how to contact me or my guys if needed. We do not accept walk in clients unless they accompanied or sent by our long-time trusted sources. Hence, they already know which door to knock on.
Ken Scott
Senior U.S. Immigration Law Intelligence Analyst
www.usentrywaiverservices.com
1 888 908-3841
604 332-9213