#1279 yes it can be a combination of things as such. One thing is that you have to know where to find the relevant information and how to apply it. Each case is essentially different and other factors are involved. Rehabilitation is part of the process that they will look at. I find the big thing is if people are serious about the work to get their cases approved. This tends to be the people with the smaller offences.
Proof of reformation character is indeed important and they don't have a special list that will list what you have to do to achieve this part. We actually developed a character reformation program that we use to show that the person has indeed reformed their character. Again, it works and we have tentatively started applying it to PPT and sex crime cases.